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Frequently Asked Questions
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Frequently Asked Questions
What is a first party agency?
First party agencies typically get involved earlier in the debt collection process ...
What type of accounts do we collect?
Account collected by IWMC
How often does your organisation purge your files?
Closed accounts are stored  and kept for 10 years in accordance with Swiss law or as required by contract, whichever is greater.
When is an account deemed uncollectable?
Drawbacks of aged accounts etc
Who is a debtor?
The person who owes the bill or debt
What documents do we need?
The essential documents we need
What is a collection agency?
A collection agency is a business that pursues payments on debts owed
What is iCollect?
Purpose of iCollect
Who can use iCollect?
Only registered users...
Who is IWMC?
 IWMC stands for ...